Uber has more than 10,000 drivers in Dallas, a spokesperson said. “We are determined to learn from the mistakes that were made so we can do better in the future,” the letter said. He said that the company would implement an extra layer of scrutiny for new drivers in Dallas and increase spot-checks of identification documents. Johns said in the letter that Uber has conducted a manual review of every limousine permit provided as identification by its Dallas drivers or owners and confirmed that all of them have gone through the company’s background check process. Even though his Uber account was marked “will not be driving”, in April this year an Uber employee gave him permission to do so. He originally signed up for Uber in January 2014 not as a driver but a “partner” trying to generate business for his family’s limousine company. Johns said that it appeared Chammout applied to drive for UberBlack, the rideshare company’s limousine service, using a fake permit that meant he avoided undergoing background checks by the company or the city. “Our internal investigation has shown that while we have strict policies and procedures, these were not properly followed,” Uber’s Dallas general manager, Leandre Johns, wrote in a letter to a Dallas city compliance official. Court documents show the 56-year-old was convicted of assault in California in 1995 and sentenced to 78 months in federal prison in 2007 for weapons offences. Talal Ali Chammout was arrested on 29 July, accused of attacking a woman inside her home.

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